What is a good strategy to use when a client denies personal problems?

• A. Reframing
• B. Confrontation
• C. Ignoring the issue
• D. Persuasion

Answer: (A)

When a client denies personal problems, reframing helps by shifting the conversation to a different, more constructive perspective without blaming or pressuring. It involves restating what the client is saying in a way that invites exploration, such as highlighting how small daily choices can impact health and energy. This reduces defensiveness and opens the door to discussing underlying factors that may be affecting nutrition and lifestyle. Confrontation tends to trigger resistance, ignoring the issue leaves the problem unresolved, and persuasion can feel pushy and cause the client to shut down. For example, you might say, “It sounds like you don’t see this as a problem yet, but many people discover that small changes add up over time and make a noticeable difference in how you feel.”